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Instructors & Staff Relatively young for the experience he has in the industry, Len has worked up through the ranks in many different establishments, working as a Server, Bartender, Assistant Manager, General Manager and Bar Owner, all before the age of 30. Len also worked as a District Manager for a major restaurant/bar chain where he oversaw the operation and training for 12 restaurants. He's been fortunate to have worked with some of the industry's brightest minds and continues to adopt the attitude that every day's a learning day. 'The day you say you know everything, is the day you know nothing', he says. Len opened TIB in 2001. Through it's success, Len was awarded with the ‘Most Innovative Business Award from the Canadian Youth Business Foundation in June of 2004, at its annual gala which was hosted by the Westin Harbour Castle in Toronto. The CYBF is the national leader in youth entrepreneurship assistance (18-34 year-old). Founded in 1996 by CIBC and the Royal Bank, the CYBF also presenting Ron Joyce, Co-Founder of Tim Horton’s, with the coveted ‘Lifetime Achievement Award’on that night. Ron then presented Len with his award, along with some personal advice as to what made Tim Horton’s such a success. Ironically enough, their conversation was all about the importance of customer service. Len currently works with many liquor brands and other companies to provide a wide range of Industry Services including event staffing, recipe and brand development, PR/media appearances and many others. He also works on-site for many establishments in and outside the city to provide corporate training. Len and TIB's creative director, Brad Gubbins, also work diligently to create new training programs, and new program content to keep TIB ahead of the pack. Surprisingly enough, Len still finds time to instruct at the school on a part-time basis. 'If only there were 30 hours in a day' he says. Events & Appearances
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Len Fragomeni
Notable Visited Establishments